Dave Haynes

Here’s an update to the Pandora UK closure that I highlighted in a previous post. After ltrying to listen to Pandora from my office at home this morning I was unable to login and use the service. Read the below statement of affairs. What’s interesting is that after logging into our VPN (which gives a US IP Address) I was able to resume login and resume listening. So it would appear that my account has not been disabled, but rather blocked from a UK IP address. This is good news for anyone tech-savvy enough to spoof their IP address, but still certainly far from ideal.

Dear Pandora Visitor,

We are deeply, deeply sorry to say that due to licensing constraints, we can no longer allow access to Pandora for listeners located outside of the U.S. We will continue to work diligently to realize the vision of a truly global Pandora, but for the time being we are required to restrict its use. We are very sad to have to do this, but there is no other alternative.

We believe that you are in United Kingdom (your IP address appears to be **.***.**.***). If you believe we have made a mistake, we apologize and ask that you please contact us at pandora-support@pandora.com

If you are a paid subscriber, please contact us at pandora-support@pandora.com and we will issue a pro-rated refund to the credit card you used to sign up. If you have been using Pandora, we will keep a record of your existing stations and bookmarked artists and songs, so that when we are able to launch in your country, they will be waiting for you.

We will be notifying listeners as licensing agreements are established in individual countries. If you would like to be notified by email when Pandora is available in your country, please enter your email address below. The pace of global licensing is hard to predict, but we have the ultimate goal of being able to offer our service everywhere.

We share your disappointment and greatly appreciate your understanding.
Sincerely,

Tim Westergren
Founder